Tell HN: Need help, locked out of Google account with 10 years of personal data

  • Thread starter Thread starter taosx
  • Start date Start date
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taosx

I've been locked out of my Google account which contains over a decade of my digital life, and I'm at my wit's end trying to recover it.
The situation:
  • Woke up today completely locked out
  • Got "secure your account" message
  • Set new password + recovery info but kept getting redirected to login
  • Received "unusual activity" warning (around the time I was asleep)
  • System asks for old phone number (lost in 2022)
  • Have tried recovery dozens of times through g.co/recover
  • Still have access to old recovery email but system never asks for it it
What I've tried:
  • Using same devices and network as always (google pixel)
  • Multiple recovery attempts with both old/new phone numbers
  • Both old/new passwords (then never say which one they accept)
  • Following all official Google recovery guides
I have so much of my life there:
  • Primary email communications
  • Password manager data
  • Business documents and projects
  • Personal documents
  • Google Drive contents
  • Contacts
  • OAuth access to numerous services
  • Years of irreplaceable data
I've exhausted all official channels and online resources. The thought of permanently losing access to this account is terrifying. Has anyone successfully recovered their account in a similar situation? Any Google employees or security experts who might be able to help?
This account represents my entire digital identity, and I'm desperate for any guidance or assistance.


Comments URL: Tell HN: Need help, locked out of Google account with 10 years of personal data | Hacker News

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